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Frequently Asked Questions
Frequently Asked Questions
1. How do I listen to Seereer Radio from my laptop or computer?
There are several ways to listen to Seereer Radio through your laptop or PC. First, please ensure your speaker is plugged in (if required) and volume turned up then follow any of the following options :
a. The best way to listen is through our website - by clicking the following Listen Live player found at the top or bottom of each page:
Clicking on this "Listen Live" icon will open a pop-up player thereby allowing you to listen and navigate our website at the same time without interruption.
b. If you prefer not to use our player, then you can click on any of the following websites to open a new window allowing you to navigate through our website and listen at the same time without interruption :
2. How do I listen to Seereer Radio using my mobile phone or tablet?
a. Our Listen Live pop-up player found at the top or bottom of each page will play on your computer, mobile phone or tablet. Click on the pop-up player to open a new screen. However, the best way to listen through these devices is by downloading our app (see B.)
b. Download our new App on your mobile or tablet. Go to your Google Play Store and enter Seereer Radio App in the search box. Note that we have 3 apps there: the 2015 version developed by Citrus3; the 2017 version developed by the Seereer Resource Centre (SRC), and the latest 2020 version developed by the Seereer Resource Centre. You need the 2020 version, not the 2017 version as the 2017 app is no longer supported by the SRC although it is available for download on Google Play Store. The 2017 version is tempamental and sometimes doesn't function well on some devices, therefore download the 2020 version instead. Our old App titled "Seereer Radio" developed by Citrus3 in 2015 is still downloadable and functions pretty well, however our new App titled "Seereer Radio App" (2020 version) has all the features that enhance your listening experience. Download and open our new App and you will be able to listen live; learn new Seereer phrases for free; browse our videos and photos; listen to our podcast; call the show on WhatsApp or Skype; navigate through our websites such as Seereer Radio, the Seereer Resource Centre (SRC); and Seereer Heritage Press (the imprint and publishing house of the SRC); and much more.
You can also download our App by clicking this link: Seereer Radio App - on Google Play. Please don't forget to rate and review our us. We always welcome your feedback. Our new and official Seereer Radio App was developed by the Seereer Resource Centre. Please note that there are two Seereer Radio Apps developed by the Seereer Resource Centre: the 2017 version which is no longer supported, and the 2020 version which is the one you want. The 2017 version has our full logo. The 2020 version has our icon/logo - see below:
This is the latest an official app of Seereer Radio. The name of the app is Seereer Radio App. It was developed by the Seereer Resource Centre (SRC) in October 2020. Please note that there are two Seereer Radio Apps developed by the SRC called "Seereer Radio App" - the 2017 and 2020 version, try not to confuse them. This is latest version and the one you want. Download it from here for free. It has all the benefits of the 2017 version and more, and it is supported by the Seereer Resource Centre. Remember to like and review us please. It would be much appreciated.
This app is also called Seereer Radio App developed by the Seereer Resource Centre (SRC) in February 2017. It was the first app developed for Seereer Radio by the SRC. This app is tempamental and may not work on some devices. Also, the SRC no longer supports this version. Do not download this app. Instead, download the 2020 version above. The 2017 version.
This is our first app developed by Citrus3 on 25 November 2015. The name of the app is Seereer Radio. Although it functions pretty well, it is a simple app and there is no interractivity compared to our 2017 and 2020 versions. You can't do anything on this app other than listen live. Here is the URL.
You can also listen on your device by downloading and installing the TuneIn App and search for Seereer Radio in TuneIn's search box. Don't forget to follow us from there. We are also available on Radionomy. Download the Radionomy App on your device.
3. Do I need any special software or browser to listen with my computer?
You can listen with any browser e.g. Google Chrome, Internet Explorer, etc, simply clicking our web player (alternatively, download our app on your mobile or tablet and listen from there).
You may need Adobe Flash Player. Your Google Chrome browser usually includes Adobe Flash Player built-in. If it doesn't, you can download Adobe Flash Player for free by clicking here.
4. Where can I find the player?
If you cannot find the pop-up player at the top of a page, you will find it at the footer of our website - on every page. You can launch it at anytime. To turn the volume up or down, use the volume control. If a player is not working, please send us an e-mail at [email protected] or use our contact page.
5. I've e-mailed you, but haven't heard back from you. Why?
Please be assured that we truly appreciate all of our listeners' feedback or comments and try our best to get back to as many listeners as possible. Unfortunately we do not have a 24/7 Customer Support Team and are limited to the number of people we can get back to. Please be assured that we truly appreciate your feedback and read all comments.
6. How do I contact the on-air presenter and join in on the conversation?
You can contact the on-air presenter and join in on the conversation via Skype, WhatsApp, text message or e-mail. Skype is the best way to reach us. Go to your Skype App and search for our username seereerradio. Send us a request and we will add you to our Skype contacts. After that, you can call or text us by Skype for free. Use our text number below to add us on WhatsApp. Skype and WhatsApp are free to call and send text messages from but require internet connection. Sometimes their reception are not very good. No profanity or spam please especially on Skype otherwise we will block you. Please note that our telephone and text numbers are UK (United Kingdom) numbers. International telephone calls and text messages can be expensive so please check current rates with your telephone or mobile provider. If you do not have Skype installed, you can download it here for free.
CONTACT DETAILS :
Skype : seereerradio
Text / WhatsApp : +44 7 9395 34704 (This is a UK number so add your dialing code then 44 7 9395 34704 )
E-mail : [email protected]
Also see our contact page.
Please note that standard international calls or text messages can be very expensive. Check with your service provider. Use Skype or WhatsApp instead for free.
7. How do I request a song or shoutout?
Use the right hand form on our contact page which states Request a song or shoutout or call the studio using one of the Chat options in our app. Alternatively, you can e-mail us at [email protected]
8. How do I contact you to report a breaking news?
If you want to report a breaking news in your area for the benefit of all listeners, please send us an e-mail at [email protected] or use any of the contact details above. You can also send us a video and/photos. Make sure you are the copyright owner.
We welcome your report and the whole Seereer community and the listening public could benefit from it. Example of news you may want to tell us about include: exclusive news on terrorism, emergency situations, road traffic jams, flight cancellations, political unrest, etc. Please be as detailed as possible and attach pictures or videos if you can. One of our researchers will get back to you.
If you do not want your name published, please state this in your e-mail. Your e-mail address is never published and we may conceal your name for your own safety and security. At no point must you put yourself or others in danger. Not all reports will be followed up or published.
9. How do I advertise on your radio?
We can advertise your product or service in Seereer, Wolof, Fula, French, English and Saafi. To advertise with us, please click here.
10. I have an idea for a show. Can I express them to you?
Of course you can. We are a community based radio that endeavours to provide great content to our listeners. We always welcome fresh ideas. If you have an idea, use the left hand form on our contact page or send us an e-mail at i[email protected]
11. My question is not listed above?
If your question is not listed above, please e-mail General Enquiries at [email protected] or use the left hand form on our contact page.